•Qualifications, Skills & Interests•
My skill set includes extensive customer service and retail point-of-sale experience along with most aspects of construction. Additional skills include computer repair, Microsoft Access and Excel, study in A+ certification and HTML. My interests include carpentry, sailing, vintage automobiles and spending time with family.
•Experience•
2001-2004 Restoration Technician Assurance Restoration Sedro Woolley, WA
- Assess damage, restore commercial and residential structures to new condition
- Communicate with insurance companies and establish positive relationships with clients.
- Delegate duties as necessary to maintain the highest level of customer satisfaction
- Assist clients in making selections of floor coverings, paint, cabinet styles, lighting and bath fixtures.
1997-2001 Assistant Store Manager Kelly Moore Paint Everett, WA
- Assist store manager to maintain quality service in a fast pace, high volume paint store.
- Other responsibilities included customer sales and service, completion of store reports, generation of schedules, meeting sales objectives and maintaining a positive work environment for employees.
- Demonstrated initiative by implementing a “Will Call” system saving customers and contractors valuable time resulting in improved customer satisfaction and sales.
1991-1996 Assistant Store Manager Parker Paint Mfg. Co. Mt. Vernon, WA
- Achieved store growth through better customer service.
- Increased spray equipment sales by 25%.
- Worked with vendors to increase visibility and boost sales.
•Education•
Current: Self-study and Online Courses in MS Programs, A+ Certification and HTML
1975-1977: Burlington-Edison High School, General Studies
•References•
References available upon request